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Privacy Policy

Effective Date: 01/01/2024

This Privacy Policy describes how Big Brothers Big Sisters of the Tri-state (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of our users (“you” or “your”) when you visit our website at www.bbbstristate.org (the “Site”). We value your privacy and are committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as information collected automatically when you use our Site.

Information You Provide:

  • Contact Information: Name, email address, phone number, or other similar identifiers when you sign up, fill out forms, or contact us.

  • Account Details: Login credentials, preferences, and other data associated with your account if you create one on our Site.

  • Other Information: Any additional data you choose to provide.

Information Collected Automatically:

  • Usage Information: Information about your interactions with our Site, including IP address, browser type, pages viewed, and the date and time of your visit.

  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to improve your experience and personalize content.

2. How We Use Your Information

We use your personal information to:

  • Provide Services: To create and manage your account, process your requests, and provide our services to you.

  • Improve Our Site: To analyze usage, monitor performance, and enhance user experience.

  • Communication: To respond to inquiries, provide customer support, and send you information about updates, promotions, or other relevant communications, as permitted by law.

  • Compliance and Protection: To comply with legal obligations, enforce our terms, and protect against security threats.

3. Sharing of Information

We do not sell your personally identifiable information (PPI) for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information with:

  • Legal Compliance: Government authorities, as required by law, or to protect the rights and safety of our company, users, or the public.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to your personal data and correct inaccuracies.

  • Deletion: Request deletion of your personal data, subject to certain legal limitations.

  • Opt-out: Opt-out of certain uses or disclosures of your data, particularly related to marketing.

  • Withdraw Consent: If you provided consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact us at 304-522-2191.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your preferences and activity on our Site. You can adjust your browser settings to manage cookies, but this may limit certain features.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: 

email: huntington@bbbstristate.org

phone: 304-522-2191

website: www.bbbstristate.org/contact

mail: 501 5th Avenue Suite 3 | Huntington, WV 25701

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